Shipping policy

At Shahji Shopping, we aim to provide a smooth and convenient shopping experience for our customers across Pakistan.

1. Shipping Coverage

We currently offer delivery across Pakistan, subject to courier service availability in your area.

2. Order Processing

Orders are processed after confirmation. Our team or delivery partner will coordinate with you if any additional information is required.

Processing and dispatch times may vary depending on product availability and supplier arrangements.

3. Delivery Time

Estimated delivery time is generally 3–7 business days after dispatch. Delivery may take longer due to remote locations, weather conditions, public holidays, or courier delays.

4. Shipping Charges

Shipping charges are paid by the customer and may vary depending on the delivery location, parcel weight, and courier service. Applicable delivery charges will be communicated before order confirmation.

5. Order Confirmation

Customers may be contacted by phone or WhatsApp to confirm their order and delivery details. Please provide an accurate name, phone number, and complete shipping address.

6. Tracking and Delivery Updates

Where tracking is available, tracking details will be shared with the customer after dispatch.

7. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate delivery details and remaining available to receive their parcels. Additional delivery charges may apply if a parcel must be resent due to an incorrect address or failed delivery.

8. Delayed or Lost Shipments

If your order is delayed or appears to be lost, please contact us so we can coordinate with the relevant courier or supplier to investigate.

9. Contact Us

For shipping questions or order updates, please contact Shahji Shopping through our official website